MANDEX employs a proven approach to task management that ensures timely delivery of quality products. Although this is a formal process for task order development and execution, MANDEX has, and will continue to respond to emergent situations with turnaround approval of task orders in less than 24 hours. Our PM has the authority to react to these emergent situations and direct access to key decision makers in order for MANDEX to provide this type of timely response. The following are the four basic steps that MANDEX uses for each task.
1) Task Definition
The MANDEX team PM ensures that the task is fully understood in terms of schedule, technical requirements, and deliverables; and that the customer requirements can be met. The MANDEX team PM assigns the task to the most appropriate Project Manager for determination of personnel and other resource requirements and availability.
In the planning phase, the Project Manager develops a detailed schedule identifying milestones, critical path elements, personnel, materials scheduling requirements, and task completion requirements.
During the performance phase, the Project Manager supervises task accomplishment and verifies that the task is on schedule and quality requirements are being met. The Project Manager keeps the Team MANDEX PM informed as to task status and immediately identifies any problems that may affect accomplishment.
4) Task Report Feedback
When the task is completed, the Project Manager prepares a Task Report that certifies the task is completed and includes copies of any deliverables that have been provided to the customer. The report also includes any lessons learned or problems encountered.